Privacy Policy

CBC99's Privacy Policy — Your data is safe with us

This policy clearly outlines how CBC99 collects, uses, and protects your personal information. We believe transparency is the foundation of genuine security.

Last Updated: January 2026
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Secured with 256-bit SSL encryption
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No selling of data to third parties
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GDPR-compliant data management
A Clear Policy Written in Plain Language

1 Scope & Applicability

CBC99 is a trusted online gaming platform committed to providing a safe and enjoyable experience for users in Bangladesh. This Privacy Policy explains how CBC99 collects your personal information, why it is collected, and how it is kept secure.

By using CBC99's website, mobile app, or any of its services, you are considered to have agreed to this Privacy Policy. If you do not agree with this policy, please stop using CBC99 and contact Support to close your account.

CBC99's Commitment: We never sell your personal information. Your data is used solely to improve your experience and meet legal obligations.

This Privacy Policy applies to all CBC99 services — slots, Live Casino, Sports Betting, promotions, and payment transactions. CBC99 places the highest priority on user privacy and follows international standards for data protection.

2 What information we collect

CBC99 collects two types of information from you — information you provide directly and information collected automatically. Details are outlined below:

Personal Identification Information

  • Full name (as per national ID)
  • Date of birth & age verification details
  • Mobile Number & Email Address
  • Residential Address (for KYC verification)
  • National ID or passport number

Financial transaction information

  • Mobile Banking, Nagad, or Rocket account number
  • Deposit & withdrawal history
  • Transaction Time, Amount & Method
  • Bank Account Details (where applicable)

Gaming Activity Data

  • Game history & bet records
  • Win/loss statistics
  • Bonus Usage Information
  • Session Duration & Frequency
Data types Reason for Collection Retention Period
Identity information Account Verification & KYC 5 years after account closure
Transaction Information Financial Security & Audits 7 Years (legal obligation)
Gaming Data Service improvement & dispute resolution 3 Years
Device & log information Security monitoring 1 Year

3 How data is collected

CBC99 collects information through various means. Each method is transparent and based on user consent.

Direct Data Collection

Data you provide directly — during registration, KYC verification, or when contacting support — is collected at the point of submission.

Automated Data Collection

  • Browser Cookies & Local Storage
  • IP address and device information
  • Browsing Patterns & Click Data
  • Session Logs & Access Timestamps

Good to know: CBC99 never accesses your phone's microphone, camera, or contact list. Only information necessary for gaming activity is collected.

4 Purpose of data use

CBC99 uses the information it collects for the purposes listed below. Each purpose is directly tied to your convenience and security.

  • Account Management: To verify registration, login, and identity
  • Financial Security: To prevent fraud and money laundering
  • Service improvement: To improve CBC99's games and features
  • Personalized Experience: To show you games and offers tailored to your preferences
  • Promotional communications: To notify you about bonuses and new offers (with the option to opt out)
  • Legal Obligations: To meet regulatory requirements
  • Dispute Resolution: To resolve any complaints or claims

CBC99's Policy: Your information is used only for the purposes stated above. It is never used for any undisclosed purpose.

5 Data sharing & disclosure

CBC99 never sells your personal information to third parties. However, information may be shared in the limited circumstances outlined below:

  • Payment processor: To verify Mobile Banking, Nagad, and Rocket transactions
  • Game software provider: To ensure gaming services run smoothly
  • Law Enforcement: Under court order or legal obligation
  • Fraud prevention service: To ensure account security

⚠️ Important: CBC99 never shares your information with advertisers, marketing companies, or data brokers.

When sharing data with third parties, CBC99 ensures they uphold the same level of privacy protection. There are no exceptions to this standard.

6 Cookies & Tracking

CBC99 uses cookies on its website and app to enhance your browsing experience. Cookies are small text files stored on your device.

Cookies used by CBC99

  • Essential cookies: Essential for login sessions and security
  • Performance cookies: For website performance and error monitoring
  • Functionality cookies: To remember your preferences and settings
  • Analytics Cookies: To analyze user behavior and improve our services

You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some CBC99 features to not function properly.

7 Data storage & security

CBC99 uses industry-leading security technology to protect your information. Our servers are always housed in secure data centers.

  • All sensitive data is stored with 256-bit AES encryption
  • All data transfers secured via SSL/TLS protocol
  • Two-factor authentication (2FA)
  • Regular security audits & penetration testing
  • 24/7 security monitoring team is active
  • Data backup & disaster recovery plan

CBC99 Security: In the event of a data breach, CBC99 will notify all affected users within 72 hours and take immediate steps to resolve the issue.

8 Your Rights

As a CBC99 user, you have important rights over your own data. It is essential that you are aware of these rights.

Your Data Rights

CBC99 respects every user's rights regarding their personal information

Right to access data

You can request a full report of the information CBC99 holds about you at any time. Submit a request to Support and you will receive your report within 30 days.

Right to rectification

If any of your information is incorrect, you can request a correction. CBC99 will make the update as quickly as possible.

Right to erasure

Upon account closure, all information beyond legal retention requirements will be deleted within the specified timeframe.

Right to restrict processing

You may request that the use of your data be restricted for specific purposes, such as opting out of marketing messages.

Right to data portability

You can request a download of your data in a standard format (CSV/JSON) by contacting Support.

Right to Opt Out

You can opt out of marketing emails or SMS at any time directly from your account settings.

9 Minor's Privacy

CBC99 strictly refrains from providing services to anyone under 18. Protecting the privacy of minors is one of CBC99's highest priorities.

  • Age verification is mandatory at registration
  • Additional identity documents may be requested in suspicious cases
  • Accounts identified as belonging to minors are closed immediately
  • Deposited funds are returned to the guardian

⚠️ A Note for Parents: If you suspect your child is using CBC99, contact Support immediately. CBC99 will take prompt action.

10 Policy changes

CBC99 may update this Privacy Policy as needed. The method of notification will depend on the nature of the changes.

  • Minor changes: Only the date on this page will be updated
  • Moderate Changes: A banner notice will be displayed on the site
  • Major changes: Notifications will be sent via SMS to your registered mobile number and by email

Continuing to use CBC99 after any changes are made will be considered acceptance of the updated policy. We recommend checking this page regularly to stay informed.

Tip: After each update, check the "Last Updated" date at the top of the page to stay on top of the latest changes.

11 Contact Us

For any questions, requests, or complaints regarding this Privacy Policy, please contact CBC99's Data Protection Team. Our dedicated team is always here to help.

  • Email: [email protected]
  • Response Time: Usually within 24–48 hours
  • Live Chat: 24/7 support available in Bengali

For requests to delete, correct, or port data, CBC99 will respond within 30 days and take the necessary action.

Why CBC99 Privacy Trustworthy

What sets CBC99 apart in data protection

End-to-End Encryption

Every transaction and piece of personal information at CBC99 is protected with 256-bit AES encryption — the same standard used by the world's leading banks.

Strict KYC Verification

Every account at CBC99 goes through a rigorous KYC process, protecting your account from unauthorized access and preventing fraud.

Zero Data Sale Policy

CBC99 never sells your data. No advertiser or third party can purchase user data from CBC99 — this is a non-negotiable policy.

Transparent Data Use

CBC99 always clearly states what information is being collected and why. No information is collected for any hidden purpose.

Guaranteed fast response

CBC99 responds to all data-related requests within 48 hours. For urgent matters, immediate assistance is available via live chat.

Adherence to international standards

CBC99's Privacy Policy is aligned with GDPR and international data protection standards. Users in Bangladesh enjoy world-class protection.

Frequently Asked Questions — Privacy Policy

Frequently asked questions about CBC99's Privacy Policy

No, CBC99 never sells your data. Only limited data may be shared for payment processing or legal compliance purposes — it is never provided to advertisers or marketing companies.

After account closure, certain information is retained for a set period due to legal obligations. Transaction records are kept for up to 7 years. All other personal information is deleted within the specified timeframe.

With your consent at registration, CBC99 may occasionally send promotional messages. You can opt out at any time through your account settings. CBC99 never sends unauthorized SMS messages.

CBC99 ensures the highest level of security through 256-bit encryption, regular security audits, and 24/7 monitoring. If any suspicious activity is detected, your account is secured immediately and you are notified.

Contact the CBC99 Support team via live chat or email. After identity verification, a detailed report of your information will be provided or corrections will be made within 30 days.

Join CBC99 — Safe & trusted gaming

Your privacy is our top priority. Register with CBC99 and enjoy gaming in a completely secure environment.

Your data is fully protected Data is not shared with third parties Support in Bengali
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